Member Services

Lost, Forgotten & Faulty Cards

Lost cards

The loss or theft of membership cards must be reported to Melbourne Royal® as soon as possible to prevent unauthorised use.

A fee of $5 is required for the replacement of a membership or guest card, unless the card was stolen and a copy of a police report is included with the replacement card form.

Forgotten cards 

All Melbourne Royal® members will be issued with an electronic version of their membership card, along with a physical version. Should you forget your physical membership card when attending events, please refer to the electronic version.

Faulty cards

Should you experience any problems with your membership or guest cards, please call Melbourne Royal® Member Services on (03) 9281 7444.